Hi Rory,

With the sale of our house in the Village at Saratoga and our downsizing move now successfully behind us, we wanted to more formally acknowledge the role you and Saratoga Real Property played to make all aspects of the sales transaction a complete success even in a difficult real estate market.

You consistently took the time to meet with us to evaluate
the rapidly changing Saratoga Springs real estate market realities, to discuss your and our ideas as to marketing approaches including price adjustments and your proposal to implement a greater national Internet marketing plan which ultimately was the key to success. During the negotiations, your close personal and prompt attention to any questions
from the buyer’s representatives including during the home inspection process was important to maintaining the buyer’s level of confidence that all was well.

Although the concepts of “staging” and removing excessive personal decorative effects (known as clutter to some) from
a house for sale are promoted by some in the real estate trade, I think we both agreed that done tastefully they actually bring to an interested and knowledgeable prospective buyer the feeling that the house has been a “home” and has been well cared for. That concept was obviously confirmed by the buyer’s comments about the “almost new condition” of the house that had been our home for ten years.

Also, since you were our home’s builder ten years earlier and you successfully and willingly incorporated some major changes in the basic floor plan including several specific technical features that we wanted, the ultimate result was that together we actually created a house that was most suitable and marketable for the new emerging “Green” market in 2009.

Overall, our home certainly impressed the new owners as they made it their new home. So again, we certainly appreciate both your skills as a builder of new homes and as a realtor involved in passing a good property from one owner to the next.

Thank you.

Best regards,

Richard and Maureen Aichele

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